SkyMAX VSAT Satellite Services

Always On, Always Reliable

Knight Sky's VSAT Satellite Service solutions are fully turn-key, managed solutions via our own SkyMAX™ network. Knight Sky's SkyMAX airtime service is a unique ‘Always On' service which provides high speed Internet Protocol (IP) connectivity for interoperable voice, video, radio and data applications. SkyMAX service provides connectivity to any mobile vehicle, maritime vessel or fixed site anywhere in the United States. The service is an innovative solution which incorporates multiple satellites and ground-entry points to provide highly resilient and reliable communications. SkyMAX has been designed specifically for the emergency responder and the public safety community to provide wide area connectivity the Public Internet for austere locations or incident sites. Services are available in flexible service plans designed match the way your organization uses bandwidth. Best of all, even occasional users can get the benefits of the highest access speeds possible while only paying for services actually used. SkyMAX VSAT Service plans can be enhanced with optional services and features, including the ability to adjust service levels on a month to month basis.

SkyMAX VSAT Service Levels – Standard and Pro

Knight Sky offers SkyMAX VSAT Services at two different levels: Standard and Pro, based on the client's anticipated needs and usage patterns, and on two different plans, annual and monthly. The major advantage of these plans is the ability to upgrade speed and usage at any time.

  • SkyMAX Standard service is best suited for emergency restoration service, where an alternate internet circuit must be ready at a moment's notice, or for occasional use situations of remote internet access or when voice and video applications are only required several times per month. In an emergency situation, the service increases immediately to meet the demand, and if the situation exceeds expectations it can be scaled accordingly. SkyMAX Airtime Standard Service has an upstream peak speed of .5 MB per second and starts with a volume limit of 1 gigabyte per month

  • SkyMAX Pro service is designed for the professional emergency responder who requires superior performance and prioritization. SkyMAX VSAT Service plans can be enhanced with optional services and features, including the ability to adjust service levels on a month to month basis. SkyMAX Airtime Standard Service has an upstream peak speed of 2.0 MB per second and starts with a volume limit of 5 gigabytes per month.

  • Additional Gigabytes Allowance To increase the initial gigabyte allowance per month across and within a monthly contract, customers can purchase Additional Gigabytes Allowance on a per gigabyte basis.

 

SkyMAX VSAT Service Metrics

The performance of each terminal on the SkyMAX network is defined by its monthly consumption allowance. Terminals with higher monthly allowances will receive higher peak speeds and higher priority as defined by the committed information rate. Terminals with higher committed information rates will received higher priority during times of peak traffic demands than those with "Best effort” service levels.

Service Description

Monthly Allowance (GBytes)

Downstream (Mbps)

Upstream (Mbps)

Prioritization (CIR)

Availability

Standard

1

1.0

0.512

Best Effort

99.50%

Pro

5

2.0

2.0

32 kbps

99.50%

Pro + 5GB

10

> 2.0

2.0

64 kbps

99.50%

Pro + 15GB

20

> 2.0

2.0

128 kbps

99.50%

Pro + 25GB

30

> 2.0

2.0

256 kbps

99.50%

Pro + 35GB

40

> 2.0

2.0

384 kbps

99.50%

Pro + 45GB

50

> 2.0

2.0

512 kbps

99.50%

 

SkyMAX Surge Airtime Options

The following options are available for all customers of Knight Sky's SkyMAX VSAT Services, and are available at any level of service.

  • Prepaid Reserve Gigabytes – To accommodate unscheduled events, Knight Sky offers the ability to reserve gigabytes for use anytime over the course of an annual contract at a discounted rate. As monthly overage occurs, gigabytes will be subtracted from the reserve pool. Once the reserve pool is depleted, gigabytes in excess of the monthly allowance will be subject to the standard Overage Charge.

  • Overage Charge – For customers who exceed their initial monthly gigabyte allowance and do not expand their gigabyte per month volume limit with any of the available options, an overage charge will be billed to the nearest one hundred megabytes.